E-visits: access care without leaving your home

E-visits are now available for our primary care, gynecology and dermatology patients for certain non-urgent conditions and symptoms.

Simply log in to your MyChart account or The Christ Hospital Mobile App, answer questions about your symptoms or healthcare needs, and you'll receive a return message from your provider who will evaluate your symptoms, provide medical advice, and, if needed, send a prescription to your pharmacy. (E-visits are exchanges of secure messages between you and your health care provider. They are not "video visits.")


E-visits may be submitted through MyChart or our Mobile App 24 hours a day/seven days a week. Your provider will respond the same or next business day.

E-visit eligibility

Because the in-person interaction with your provider is important to your overall care, you must have been seen in person at least once within the last 2 years to submit an e-visit. You must also have an active MyChart or Mobile App account with The Christ Hospital and be 18 years or older, or for minors, a parent or guardian must have obtained MyChart Proxy Access.

Conditions appropriate for an e-visit include:


  • Rash/skin lesions 

Obstetrics & Gynecology 
  • Birth control (whether starting a new method, switching methods, or trying a different brand of the same method)

  • Urinary symptoms

Primary Care: 

  • Back pain

  • Birth control (whether you're starting a new method, switching methods, or trying a different brand of the same method)

  • Cough

  • COVID-19 Symptoms

  • Diarrhea

  • Headache

  • Heartburn

  • Red/Pink eye

  • Stuffy nose

  • Urinary symptoms

E-visit cost 

Many insurance plans are now covering e-visits. If, after review of your symptoms, your provider decides that it is in your best interest to be seen in person, you will not be charged for the e-visit and you will be asked to schedule a traditional appointment.

Get started

Simply log in to your MyChart account or The Christ Hospital Mobile App, then click Menu, then E-visits. (If you don't see E-visits in the menu, please call your provider's office for an appointment.)

If you don't have a MyChart account, visit our MyChart page and click the "Sign Up Now" button.

To download the patient mobile app, visit the Apple App Store or Google Play Store.

Other options for quick and convenient access to care:

  • Urgent CareConvenient locations in Fort Wright, Green Township, and Red Bank. 

  • 24/7 Video Visits:  An on-demand video visit for common, everyday conditions

  • Scheduled Video Visits:  A scheduled visit where you connect with your provider by video through MyChart